Your questions answered
Can carbon fibre even be repaired?
Carbon fibre once damaged can not be repaired, wrong!
Carbon fibre can indeed be repaired and once repaired correctly be as good as new.
With the majority of repairs being totally invisible, you wouldnt know your frame or component had ever been damaged.
How much does it cost?
Probably not as much as you think. We assess each repair on an individual basis.
We offer club discounts and welcome trade enquiries. We promise to beat any genuine like for like quote, we aim to save you money.
Is a deposit required?
No we do not require a deposit at the time of shipping to us.
When do you require full payment?
Once work is completed we require final payment and funds cleared prior to returning your frame.
How do I get my frame to you?
See all about shipping and packaging on our Shipping Page.
If you are local you can always drop it in by prior arrangement.
How long will it take?
Timescales vary depending upon our current workload, we aim to have your frame repaired and back to you promptly, please call for our current lead time.
We will always meet your deadline and keep you updated on progress.
By its very nature carbon repair work is not a quick process, attention to detail is key,
we will not cut corners simply to achieve a fast turnaround.
We understand that down time is not good so will always endeavour to return your completed frame as quickly as possible.
Do you offer a guarantee?
Yes all our carbon repair work is guaranteed during your ownership of the bike, this is non-transferrable if you sell your bike. Should your carbon repair fail due to our faulty workmanship or materials we will fix the repair free of charge. This guarantee does not cover general wear and tear, damage from misuse or if there is an inherent design flaw in the original manufactures item. Additionally damage caused by over tightening of bolts or components are not covered.
Our paintwork has a one year guarantee against defect, this has the same restrictions as above.
How will my bike ride?
Your bike will ride just the same as it did prior to repair, We aim to replicate and maintain the existing character of your frame. Each
repair is different and some layering maybe required to the repair area. We are very careful to sympathetically repair in keeping with the original manufactures specifications. We are familiar with
all major manufactures production techniques.
There will be very little if any weight difference once complete, we understand the needs of a Weightweanie build so we are talking ounces only!
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